FAQs

Q: Do you provide wholesale and bulk orders?
A: Yes, please message us directly for more information on our wholesale/bulk order discounts.

Q: Are your running medal hangers durable?
A: Yes, our medal hangers are made from high-quality materials designed to hold multiple medals securely.

Q: Can I include a personalized message with a gift box?
A: Absolutely! You can add a custom message during checkout to make your gift box even more special.

Q: What is included in the running gift box?
A: Our carefully selected items include:

  • Anti-Chafing Balm
  • Sweatband Headband
  • Running Belt
  • Folding Water Bottle
  • Kinesiology Tape
  • Running Wrap
  • Running Beanie
  • Race Bib Holders
  • Sports Soap
  • Waterproof LED Headtorch

Q: Are the items in the running gift box suitable for all types of runners?
A: Yes, the items are designed to benefit runners of all levels, from beginners to marathoners, improving comfort, safety, and performance.

Q: How do I know the sizes of the wearable items in the running gift box will fit me?
A: Our wearable items (belt, hat, headband) are one-size-fits-most, made with stretchy and adjustable materials to fit a wide range of sizes.

Q: Does the Waterproof LED headtorch include batteries?
A: The headtorch requires 3 AAA batteries, which are not included in the gift box and sold separately.

Q: Is the running gift box a good gift for someone new to running?
A: Absolutely! The gift box includes essential items to support and motivate new runners, making it a great way to start their running journey.

Q: Can I cancel or modify my order?
A: Yes, please contact us within 3 hours of placing your order to make any changes or cancellations.

Q: What is your return policy?
A: We accept returns within 15 days of delivery. Items must be unused and in their original packaging. For more details, visit our returns page.

Q: How do I track my order?
A: Once shipped, you’ll receive a tracking number via email to monitor its progress.

Q: Do you ship internationally?
A: Yes, we ship worldwide! Shipping costs and times vary depending on your location.